VORENLIX Refund Policy

At VORENLIX, customer satisfaction is our top priority. We strive to ensure that our products and services meet your requirements. However, in the event of any dissatisfaction, our refund policy is detailed below to assist you in the process:

Eligibility for Refunds

• Products and services must be returned or discontinued within 30 days of purchase to qualify for a refund.
• The item must be unused, in the same condition as received, and in the original packaging.
• Services discontinued must not exceed the initial consumption of 10% of the service package.

Non-Refundable Items

We do not offer refunds on the following items:

• Gift cards
• Discounted or promotional items
• Customized products that have already been produced

Process for Refunds

1. Contact our customer service at [email protected] with your order details and reason for refund.
2. Upon approval, ship the item back to our designated address.
3. Refunds will be processed within 10 business days of receiving the item back, using the original payment method.

Contact Us

If you have any questions or require further clarification on our refund policy, do not hesitate to contact us at [email protected] or call us at +1 (555) 123-4567.

We appreciate your business and look forward to serving you better.